Terms of Service

By creating an account or using Jobician you agree to these Terms. If you do not agree, do not use the service. The panel above identifies the Company you are contracting with, the law that governs this agreement, and where disputes are heard; it is part of these Terms.

1. DEFINITIONS

"Service" means the websites, tools, applications, interfaces and content the Company operates under the brands identified in the panel above (Jobician among them), and any feature offered through them — one service, whichever of its brands you enter through. "Content" means anything you upload, paste, import, type or generate in the Service. "Output" means resumes, scores, findings, letters, answers and other artifacts the Service produces from your Content. "Actions" means steps the Service takes outside itself at your direction and on your behalf — for example, submitting an application you enabled it to submit, or sending a follow-up you configured. "AUP" means the Acceptable Use Policy, which is incorporated into these Terms by reference. Capitalized terms defined in the panel above have the meanings given there.

2. THE SERVICE

2.1 What the Service Is

The Service is a set of tools for working on your own job search:

(a) a resume checker that scores a resume you upload and lists findings;

(b) an import step that reads a resume you provide — an uploaded file, a LinkedIn PDF export, or a public LinkedIn profile URL fetched through the data provider named in the Privacy Policy — and turns it into structured, editable data;

(c) a resume builder that edits that data and renders it back out as a PDF;

(d) application assistance that drafts a tailored resume, a cover letter and answers to a job posting's questions;

(e) where offered, email features that track application correspondence — a Service-provided address you can give to employers, or a connection to an email account of yours that you explicitly authorize — described in Section 7.4.

By default, nothing is sent to an employer on your behalf. Everything the application tools produce lands in a draft state for you to read, change and approve. Unless and until you explicitly enable an agent feature that takes Actions for you (Section 7), sending an application is an action you take yourself, outside the Service — and even then, an Action happens only within the authorization you gave it.

2.2 What the Service Is Not

The Service produces text and scores. It does not provide career, employment, immigration, legal, financial or tax advice, and no Output should be treated as any of those.

We do not promise that using the Service will get you interviews, offers or a job; that any score corresponds to any employer's or applicant-tracking system's judgement; or that any generated text is accurate. AI models produce confident and wrong output. Read everything before you send it anywhere. You are solely responsible for what you submit under your own name — including what an agent feature submits at your direction.

The Company is not an employment agency, recruiter, staffing service, placement service or career counselor. The Service is software operating on your instructions. We do not select candidates for employers, refer you to employers, or act for any employer; no employer is our customer or principal in your use of the Service, and nothing here creates an agency, employment or fiduciary relationship between you and the Company.

2.3 Third-Party Content

Some content shown in the Service comes from third parties — job postings fetched from employers' public boards, and public profile data returned by the import provider. It is shown as retrieved. We do not verify it, do not control it, and are not responsible for its accuracy, availability or lawfulness.

2.4 Availability and Changes

We change the Service continuously and may add, alter or withdraw features at any time. We try to keep it up but do not promise uninterrupted availability, and we do not promise that any specific AI model, template or integration stays available. Features labelled experimental where they appear may change or disappear with no notice.

3. ELIGIBILITY AND ACCOUNTS

3.1 Your Account

You need an account to save work. You must give a real email address you control, confirm it when we ask, keep your password to yourself and tell us promptly at the support address below if you think someone else has got into your account. One account per person. You must be old enough to enter a contract where you live. You can sign out individual devices, and see your own sign-in history, from your account settings.

3.2 Organizations and Seats

The Service may offer organization accounts (for example, for coaches or teams managing several seats). If you use the Service through an organization: (a) the organization's administrators control the workspace, its billing and its membership, and may access Content in it; (b) seats are personal and may not be shared; and (c) the person accepting these Terms for an organization represents that they are authorized to bind it. Organizational, coaching, employer-sponsored or other business use may be subject to supplemental terms presented at purchase; those supplement rather than replace these Terms.

4. YOUR CONTENT AND LICENSES

4.1 Ownership

Your Content and the Output generated from it stay yours. We do not claim ownership of them.

4.2 Operating License

To run the Service you grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display back to you, and convert between formats your Content and Output, and to send the parts needed for a feature you have asked for to the providers listed in the Privacy Policy — including the AI provider that generates the Output. This license exists only to operate, secure and improve the features you use, and ends for new processing when you delete the Content or your account.

4.3 Public Pages

If the Service offers hosted public pages (for example a public profile or a shareable resume URL) and you choose to publish one, you additionally grant the Company the license needed to display, cache and distribute that published material publicly for as long as you keep it published. Public means public: anyone with the link can see it, search engines may index it, and copies others make are outside our control. You can unpublish at any time, which ends the license for new distribution.

4.4 Other People's Information

You are responsible for having the right to upload what you upload. Do not put other people's personal information into the Service unless you are entitled to. If a feature asks you to provide information about other people — for example, contacts or references — you represent that you are entitled to provide it for that use, and we will process it only to provide you that feature.

4.5 Feedback

If you send us ideas, suggestions or feedback about the Service, we may use them without restriction or payment, and you assign us any rights needed for that. Don't send feedback you consider confidential.

4.6 Aggregated and De-identified Data

We may create and use statistics and insights derived from use of the Service in a form that does not identify you or any person — for example, aggregate scoring benchmarks or anonymized structural patterns — and may publish them. We do not sell personal information, and we do not use your Content to train AI models of our own.

4.7 No Machine Harvesting

Except through interfaces we provide for the purpose, you may not use the Service or its Output to train, fine-tune or evaluate a machine-learning model, and you may not scrape, crawl, or perform text- or data-mining on the Service or its content. We expressly reserve all rights against text- and data-mining under applicable law, including Article 4(3) of Directive (EU) 2019/790.

5. ACCEPTABLE USE

The AUP is part of these Terms. In short: be who you say you are, import only what you're entitled to, don't abuse the machinery, and don't use the Service for harm. We may suspend or close an account that violates it, and remove Content that does.

6. PLANS, CREDITS AND PAYMENT

6.1 Credits and Plans

Some features are free. The ones that cost real money to run — AI generation, in particular — are metered in credits.

(a) Credits are spent when a generation runs. A run that fails before producing a result does not spend them.

(b) Credit packs are one-off purchases. A subscription grants a credit allowance and renews automatically at the interval shown at checkout until you cancel it.

(c) A subscription's credit allowance resets each cycle and does not roll over. Credits bought as one-off packs stay in your account until spent.

(d) Prices, credit costs and what each plan includes are shown on the pricing page and at checkout. Those pages are the current terms of sale. Lifetime or promotional plans mean what their checkout terms say — a lifetime plan is a license for the life of the Service, subject to these Terms and its stated allowances, not a promise the Service exists forever.

(e) Payments are handled by our payment processor, Stripe. We never see or store your full card details. Taxes may be added at checkout where they apply.

(f) Credits have no cash value, are not transferable, and are not a deposit or a stored-value instrument.

6.2 Cancellation

Cancel any time from your billing settings. Cancelling stops the next renewal; it does not retroactively refund the period you are in.

6.3 The Money-Back Guarantee

Your first paid purchase — a subscription or a credit pack — comes with a 30-day money-back guarantee, no questions asked. Write to the support address below within 30 days of the charge and we will refund it.

6.4 Land a Job Mid-Plan? Pause It

If your search ends while you still have prepaid subscription time, write to the support address below and we will pause the remainder and bank it for your next search, instead of billing a service you no longer need. Congratulations, by the way.

6.5 No Other Refunds

Except as stated in this Section 6, and except where the law requires otherwise, payments are non-refundable — including partially used subscription periods, spent credits, and accounts closed for violating these Terms or the AUP.

7. AGENT FEATURES, ACTIONS AND PROGRAMMATIC ACCESS

7.1 Agent Features and Actions

The Service may offer agent features that take Actions on your behalf — for example, submitting an application you approved, or sending a follow-up you configured. If we do:

(a) Actions are opt-in and yours. An agent feature does nothing until you explicitly enable it, and it acts only within the authorization you give it. Every Action is taken at your direction, is attributed to you, and is your Content for the purposes of these Terms and the AUP;

(b) You warrant what it sends. Materials an Action transmits are materials you approved. You are solely responsible for their truthfulness and lawfulness, exactly as if you had sent them yourself (AUP, Section 1);

(c) You can stop it. You may revoke an authorization at any time; Actions already in flight may complete. We may pause, limit, add review checkpoints to, or withdraw any agent feature at any time;

(d) No delivery or outcome promises. We do not warrant that any Action will be transmitted, delivered, received, accepted, read or acted on by anyone, nor that it will produce any outcome.

7.2 Third-Party Platforms

Actions may interact with third-party platforms — employers' sites, applicant-tracking systems, job boards, email providers. Those platforms have their own terms, and your accounts and standing there are yours: we do not control how a platform treats submissions or automation, and to the fullest extent the law allows, consequences on a third-party platform arising from Actions you authorized are your responsibility. Enable an Action that touches an account you hold elsewhere only if you are comfortable with that platform's rules.

7.3 Programmatic Access

If we offer programmatic interfaces — an API, keys, or agent-facing endpoints that let software act on your account — access is licensed, not sold; personal to your account; subject to rate limits, metering and any supplemental interface terms presented when you enable it; and revocable where used in violation of these Terms or the AUP. Anything software does with your keys is attributed to you. Keep them secret.

7.4 Email Features

If we offer email features for tracking application correspondence:

(a) Service-provided addresses. An address we provide is ours, licensed to you for receiving job-search correspondence while your account is open. It is not a general-purpose mailbox: we may filter, rate-limit, reject or discard mail that is not job-search correspondence (including spam and malware), the address is not a substitute for your own email, and it ends with your account. Mail received at it is your Content;

(b) Connected inboxes. If you connect an email account you hold elsewhere, you do so by explicit authorization, scoped to what the feature describes, and revocable at any time from your settings or from the provider's side. You represent that you are entitled to connect that account — do not connect an inbox that belongs to your employer or anyone else without authority to do so;

(c) Classification is automated and can be wrong. Email features may read correspondence to detect application status — an interview invitation, a rejection, an offer. That classification is produced automatically, is best-effort, and is not a notification system you may rely on. We do not warrant that any email will be received, surfaced, classified correctly or classified at all. Check your real inbox: a missed interview, deadline or offer is not something the Company is responsible for;

(d) Correspondence naturally includes material from third parties (a recruiter's message is theirs). You are responsible for using these features only where lawful for you, including any consent your jurisdiction requires for processing correspondence.

7.5 Browser Extension and Local Software

If we offer a browser extension or other software you install:

(a) License. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use it with the Service. You may not copy it except as installation requires, modify it, reverse-engineer it except where the law guarantees that right, or redistribute it. It may update itself to stay compatible and secure;

(b) It acts as you, where you point it. The extension runs in your browser, under your sessions on the sites you use it on. Everything it fills, clicks or submits is an Action under Section 7.1 — performed by your browser, at your direction, attributed to you, using materials you approved;

(c) Other platforms' rules are yours to keep. Some platforms restrict or prohibit automation and may suspend accounts that use it. Whether and where to run the extension is your decision: to the fullest extent the law allows, consequences on a third-party platform — including restriction or loss of your account there — are your responsibility, and Section 7.2 applies;

(d) It will sometimes break. The extension depends on third-party pages we do not control, which change without notice. We do not warrant that it will work on any particular site, keep working, or fill anything correctly — review what it filled before anything is submitted, exactly as with every other Output.

8. VERIFICATION ARTIFACTS

The Service may attach verification artifacts to Output — for example, a page attesting when a document was imported, edited and approved. Such artifacts attest process records held by the Service, not the truth of the underlying content, and are not a reference, endorsement or guarantee. We may decline or revoke verification artifacts where the AUP was violated.

9. TERMINATION

9.1 By You

You may stop using the Service and delete your account at any time from your account settings. Deleting your account deletes the Content attached to it, as described in the Privacy Policy.

9.2 By Us

We may suspend or close an account that breaks these Terms or the AUP, that we are required to close, or that is being used in a way that puts the Service or other people at risk. Where we reasonably can, we will say why.

9.3 Survival

Sections 2.2, 2.3, 4, and 10 through 15 survive the end of this agreement.

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND — EXPRESS, IMPLIED, STATUTORY OR OTHERWISE — TO THE FULLEST EXTENT THE LAW ALLOWS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not warrant that the Service will be error-free, secure or uninterrupted; that scores or generated text will be accurate, complete or suitable for any purpose; that any Action will be transmitted, delivered, accepted or produce any outcome; that any email will be received, surfaced or classified correctly (Section 7.4); that third-party content is correct; or that Content you store will never be lost — keep your own copies of anything you cannot afford to lose. No advice or information obtained from us or through the Service creates any warranty not expressly stated here.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT THE LAW ALLOWS, THE COMPANY AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS AND SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, NOR FOR LOST PROFITS, LOST REVENUE, LOST OPPORTUNITIES, LOST EMPLOYMENT, REPUTATIONAL HARM, OR LOST OR CORRUPTED DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD 50.

These allocations of risk are an essential basis of the bargain: the Service would not be offered at these prices without them. Nothing here limits liability that cannot be limited by law.

12. INDEMNIFICATION

You will defend, indemnify and hold harmless the Company and its officers, members, employees and agents against any claims, demands, losses, damages, penalties and reasonable costs (including legal fees) arising from: (a) Content you put into the Service; (b) your use or distribution of its Output; (c) your violation of any law or third party's rights; or (d) your breach of these Terms or the AUP. We may assume the exclusive defence of any matter subject to indemnification, in which case you will cooperate; you may not settle any such claim in a way that binds us without our written consent. For clarity, Actions you authorized count as your use of Output under (b). This obligation survives the end of this agreement.

13. DISPUTES: ARBITRATION; CLASS ACTION WAIVER

13.1 Talk to Us First

Before starting any formal proceeding, write to the legal address below describing the dispute and give us thirty (30) days to resolve it with you informally. Most disputes die here, cheaply, for both of us.

13.2 Binding Individual Arbitration

ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE THAT WE CANNOT RESOLVE INFORMALLY SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, administered by the American Arbitration Association under its rules (its Consumer Arbitration Rules and consumer fee schedule where they apply). The seat of arbitration is the venue identified in the panel above; hearings are held by videoconference by default, and any in-person hearing involving an individual claimant is held in the county of that claimant's residence or another mutually agreed location. One arbitrator, in English, under the law identified in the panel above. The arbitrator's award is final and binding, and judgment on it may be entered in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section 13. The arbitrator has exclusive authority over all disputes including the scope and enforceability of this arbitration agreement — except that the validity and enforceability of the class-action waiver in Section 13.4 are reserved exclusively for a court. THE ARBITRATOR HAS NO AUTHORITY TO CONDUCT A CLASS, COLLECTIVE OR REPRESENTATIVE ARBITRATION, AND NO AWARD MAY BE RENDERED ON BEHALF OF ANYONE OTHER THAN THE INDIVIDUAL CLAIMANT.

13.3 Mass Filings

If twenty-five (25) or more similar arbitration demands are filed against us by claimants represented by the same or coordinated counsel, the AAA's Mass Arbitration Supplementary Rules and associated fee schedule then in effect are incorporated into these Terms as the parties' agreement to their application. Applicable limitation periods are tolled for a claim from the date it is queued under those rules until it is administratively opened, and each demand must include the claimant's signed affirmation that they are a current or former user and that the facts stated are accurate to their knowledge.

13.4 Class Action and Jury Waiver

YOU AGREE THAT ANY PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR REPRESENTATIVE PROCEEDING, AND ANY RIGHT TO A JURY TRIAL.

13.5 Time Limit

ANY CLAIM MUST BE FILED WITHIN ONE (1) YEAR AFTER IT AROSE, OR BE FOREVER BARRED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13.6 Carve-Outs and Opt-Out

Either party may seek injunctive relief in any court to protect intellectual property or confidential information, and may bring an individual claim in small-claims court. You may opt out of arbitration and the class-action waiver by writing to the legal address below within thirty (30) days of first accepting these Terms, stating your name, account email and intent to opt out. Nothing in this Section 13 affects mandatory statutory rights that cannot be waived or limited by contract where you live.

14. CHANGES TO THESE TERMS

We may update these Terms. The date at the top of this page is when they last changed. If a change materially reduces your rights, we will give notice by email or in the app before it takes effect for you. Continuing to use the Service after that means you accept the updated Terms; if you do not accept them, stop using the Service and close your account.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with the Privacy Policy, the AUP, and the plan or interface terms shown at checkout or activation, are the whole agreement between us about the Service, and supersede any prior or contemporaneous understanding. If a provision is unenforceable, the rest stands and the provision is enforced to the maximum extent permitted. Not enforcing something once is not a waiver of it.

15.2 Assignment; No Third-Party Beneficiaries

You may not assign this agreement; we may assign it to an affiliate or a successor to the business. There are no third-party beneficiaries to this agreement.

15.3 Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control — including outages of the third-party providers the Service is built on, network failures, hosting failures, labour disputes, governmental action, war, or natural disaster.

15.4 Compliance; Export

You will comply with applicable law in your use of the Service, including export-control and sanctions laws, and you represent that you are not located in, or acting on behalf of anyone in, a territory or on a list that would make providing you the Service unlawful.

15.5 Notices

Formal legal notices go to the legal address below, in writing. We may give you notice at the email address on your account; keeping it current is your responsibility.

16. ACKNOWLEDGMENT

By using the Service you acknowledge that you have read these Terms, understand them, and agree to be bound by them.